What to do after you propoerty floods

Flood Cleanup: Step-by-Step Flood Guide to Cleaning Up

Discover essential tips for safe and effective flood cleanup on your property. Our comprehensive guide covers everything from initial assessments to restoration, helping you restore normalcy after a flood event quickly and efficiently.

Cleaning Up After a Flood

Surviving a flood is a challenging ordeal, and navigating the aftermath can often feel overwhelming. We've put together this guide to help you undertake the essential task of cleaning up your property after a flood, offering step-by-step instructions to ensure a safe and efficient restoration. Remember, it's about not just reclaiming your space but also restoring your peace of mind.

NOTE: Below are steps for a typical flood cleanup. Keep in mind that all properties are different, so adjust the below steps to fit your needs and situation.

flood cleanup

Flood Cleanup Intro

Dealing with the aftermath of a flood can be as challenging as the flood itself. Yet, with determination and a clear path forward, you can navigate through the cleanup and restoration process with greater ease. This guide will walk you through a step-by-step cleanup process designed to help you safely restore your property after a flood.

From safety measures and damage documentation to cleanup procedures and preventive steps for the future, we'll cover it all in cleaning up the flood damage. This may be a trying time, but remember, you're not alone - we're here to support you on this journey to recovery.

Safety First Prior to Cleaning Up After a Flood

safety when cleaning up a flood

Before we dive into the steps to clean up flood damage, the most crucial aspect to consider is safety. In the face of devastation, it's natural to want to start the cleanup process immediately, but rushing in without due consideration could lead to unnecessary risks.

Firstly, prior to cleaning up flood damage, always ensure your personal safety before entering your property. Hazards may not always be visible - compromised structures, contaminated water, and exposed electrical wiring are just a few of the potential dangers you might face. While the desire to assess the damage is understandable, it is imperative that you wait until local officials have given the all-clear signal. They have the training and expertise to determine when it's safe to return.

Secondly, the appropriate protective gear is vital. Sturdy, waterproof boots will protect your feet from sharp objects and potentially contaminated water. Rubber gloves, safety goggles, and a hard hat can provide additional protection from various hazards. If you suspect there might be mold or bacteria present, consider using an N95 mask or respirator to protect your respiratory system.

Finally, remember that even though a flood event might seem to be over, the danger is not. Floodwaters can undermine the structural integrity of buildings, make areas prone to landslides, and hide other hazards such as wild animals or displaced objects. It's essential not to reenter your property until it's been officially declared safe by competent authorities.

With safety ensured, you can move confidently into the next phase of recovery: documenting the damage. While the visual impact of the damage may be overwhelming, taking this next step methodically will be crucial in paving the way for the subsequent cleanup and, importantly, in processing insurance claims.

Always keep in mind, safety should never be compromised. There's a long journey ahead, but taking it one step at a time will help you navigate this challenging process.

Document the Flood Damage

document flood damage

After ensuring safety, the next crucial step in your post-flood damage cleanup process is to meticulously document the damage. It's a heart-wrenching task, seeing the extent of the destruction, but it's an essential one, especially when it comes to making insurance claims.

Armed with a camera or a smartphone, systematically capture the condition of your property. Focus on the overall damage, but also zoom in on specific items. Pay close attention to structural damage to walls, floors, and the roof. Don't forget about subtle issues like water stains or chipped paint, as these can indicate more serious, hidden problems.

When documenting the flood damage, it's essential to be thorough. Take photos and videos from different angles, ensuring you capture the extent of the damage in its entirety. Also, don't discard damaged items right away; they can serve as physical evidence of the flood's impact.

Once you have visual evidence, make a list of all damaged items, noting their value where possible. If you have pre-flood photos or videos, or receipts, these will be invaluable in this process.

Documenting the damage is more than just creating a record; it's the first step towards recovery. You're building an irrefutable case for what you've lost, one that will serve as the foundation for your insurance claim.

Speaking of which, the next critical step is contacting your insurance company. With your documentation in order, you'll be prepared to make a comprehensive claim, which could significantly aid your recovery process. You've gathered the evidence; now it's time to put it to work for you.

Contact Your Flood Insurance Company

Once you've documented the flood damage thoroughly, it's time to take that compiled evidence to your insurance company. Prompt contact with your insurer is essential as it sets the wheels in motion for your claim and recovery process. Remember, many others may be in the same situation, so you'll want to start this process as soon as possible to avoid delays.

To start, report the incident and the extent of the damage caused by the flood to your insurance representative. Provide them with the detailed list of damaged items, along with their value and the photos or videos you've taken. Your insurer will explain the process of filing a claim and what steps will follow, which usually involves an assessment by an insurance adjuster.

Ask any questions you might have about the process and your policy. It's essential to understand what is covered and what isn't, and if there are any deadlines for filing claims. Also, inquire about the immediate repairs you can undertake and the ones you need to wait for approval on. Make sure to keep a record of all communication and follow-ups with your insurance company - this could be crucial later on.

Once your claim is on its way, it's time to shift gears towards active recovery. The physical process of cleanup is the next big step and one that requires careful planning. Depending on the extent of the damage, you may need to assemble a team - a cleanup crew - that could include friends, family, volunteers, or even professional services. The task ahead is significant, but remember, you don't have to face it alone. In the next section, we'll explore how to organize a cleanup crew effectively and begin the tangible journey towards reclaiming your property.

Organize a Flood Cleanup Crew

With your insurance claim set in motion, it's time to tackle the physical flood cleanup process. One of the first things you'll need to do is to organize a cleanup crew. This team will be vital in helping you navigate the overwhelming task of returning your property to a habitable state.

Assembling your cleanup crew can be a mix of family, friends, community volunteers, or professional services. Each comes with its advantages. Family and friends bring a personal touch and understanding, community volunteers show the strength of unity in difficult times, and professionals offer expertise and efficiency. You could also choose to hire a flood cleanup company that specializes in flood cleanup services.

If you choose to employ a professional service, ensure they are certified, experienced in flood damage cleanup services, and come with good recommendations. If the damage is widespread or if mold is present, a professional flood clean up company is highly advised. However, if the damage is manageable and you decide to rely on family, friends, or volunteers, remember to brief everyone on safety measures and distribute tasks according to ability.

Equipping your crew is also essential. Provide protective gear such as gloves, masks, and boots to ensure everyone's safety during the cleanup. The process can be hazardous, with potential encounters with contaminated water, mold, or sharp objects.

With your cleanup crew assembled and prepared, it's time to dive into the initial property cleanup. This phase involves draining any standing water, sorting through debris, and identifying salvageable items. It can be daunting to see the extent of the task ahead, but with a committed team and a step-by-step approach, you're well on your way to reclaiming your property. The journey towards recovery begins with the first sweep of the broom.

Initial Property Cleanup After Flood

Armed with a dedicated cleanup crew, it's time to initiate the task of cleaning up your property. This initial phase of the cleanup process might seem challenging, but remember, every item cleared is one step closer to normalcy.

Start by removing any standing water that might still be present. This could involve the use of pumps or buckets and may require professional assistance in extreme cases. The sooner you can get rid of standing water, the better, as it will minimize the potential for mold and further water damage.

Once the water is drained, begin sorting through the debris. This can be a daunting task, as it's the first time you'll be dealing with the tangible aftermath of the flood. Stay organized by creating separate zones for salvageable items, non-salvageable items, and debris. Be prepared to make tough decisions about what to keep and what to let go, focusing on the safety and feasibility of restoration.

Next, carry out an initial cleanup of dirt and muck left behind by the floodwaters. Use shovels, brooms, and hoses, remembering that this is just a preliminary clean to pave the way for a more thorough cleanup and disinfection later on.

With your property cleared of water, debris, and initial grime, you will have a more accurate view of the damage left in the flood's wake. It's at this stage that you transition into a critical phase: the building assessment. It's time to inspect your property's structural integrity and identify any necessary repairs. Though it's a tough part of the process, it's also a point of progress, bringing you one step closer to restoration and recovery.

Building Assessment

With the initial cleanup done, it's time to shift focus to the structure of your property in the building assessment phase. This step is crucial in identifying potential safety issues that need addressing before moving forward with more detailed cleanup and restoration.

Start by evaluating the overall structural integrity of your property. Look out for visible signs of damage to the building's foundation, walls, ceilings, and floors. Warping, cracks, or shifts in the structure could all be signs of serious damage. If you observe major structural issues, it's advisable to consult with a professional immediately to ensure safety and proper handling.

Next, check your utilities - electricity, gas, and water - for potential damage. Remember to not switch on utilities until they've been checked, as this could pose serious safety risks. It's best to have them inspected by qualified professionals to confirm whether they're safe to use.

Another area to check is your property's HVAC system. Floodwaters could damage these systems, causing them not to function correctly or become potential sources of contamination.

Upon completion of your building assessment, you'll have a clearer idea of the extent of the damage and the necessary repairs or replacements. But there's another silent invader that could pose a risk to your property after a flood: mold and mildew.

Mold and mildew can start to grow within 24-48 hours in a moist environment, so swift action towards their prevention is crucial. It's time to transition into the next phase - a race against the clock - to ensure your home remains a safe environment for you and your family. Mold and mildew prevention may not be visible work, but it is one of the most important steps in your recovery journey.

Flood Mold and Mildew Prevention

Now that you've assessed the structural integrity of your building, it's time to turn your attention to an insidious risk following floods: mold and mildew. These fungi thrive in damp conditions and can start growing within 24 to 48 hours after a flood. If left unchecked, they pose a serious risk to your health and the structure of your property.

Begin by drying out your property as quickly and thoroughly as possible. This might involve using fans, dehumidifiers, and heaters. Remember to keep windows and doors open for ventilation, weather permitting. Be aware that professional help may be needed if there's significant water damage, as it can be challenging to dry out deep pockets of moisture within walls and floors by yourself.

Next, remove water-damaged materials. Porous materials such as carpets, drywall, and insulation can trap moisture and provide an ideal environment for mold and mildew to grow. If these materials have been saturated, it's often best to discard them.

To further prevent mold and mildew growth, clean all wet items and surfaces with a good detergent. Some non-porous items that have been exposed to floodwaters can be salvaged if cleaned and dried properly.

Remember, the key to mold and mildew prevention is speed. The faster you can dry out your property and clean wet items, the less likely you are to have a serious mold problem.

With your property dried and the risk of mold and mildew minimized, it's time to transition into a thorough cleaning, disinfecting, and deodorizing process. While it may seem like a daunting task, this phase is crucial to restore your property to a safe, healthy, and comfortable living condition. With every scrub and sweep, you're restoring not just your property, but also the sense of normalcy that comes with it.

Cleaning, Disinfecting, and Deodorizing

As you approach the 'Cleaning, Disinfecting, and Deodorizing' stage, it signifies a shift from immediate damage control to long-term restoration. This step is all about transforming your property from a disaster zone back into a home, one sweep, scrub, and rinse at a time.

Begin by thoroughly cleaning all surfaces and items affected by the flood. Use warm soapy water to scrub down walls, floors, and other surfaces. Make sure to clean hard-to-reach areas where dirt and bacteria can hide. Pay special attention to food contact surfaces like countertops and kitchen appliances.

After cleaning, disinfect all surfaces to kill any bacteria, viruses, or mold spores that might linger. Use a quality disinfectant, and follow the instructions on the label for best results. For household items, the dishwasher can be an effective method for disinfection.

In the final part of this step, focus on deodorizing your property. Floods can often leave a musty smell that is hard to eliminate. Use odor neutralizing products and air fresheners to combat this. In severe cases, professional deodorizing services might be necessary.

Remember, patience and persistence are key here. The process can be lengthy and physically demanding, but every clean surface represents progress towards reclaiming your home.

As your property begins to look and feel livable again, you're ready to transition to the final phase of the flood cleanup process: 'Repair and Restoration'. This step represents hope and rebuilding, where your hard work begins to coalesce into a tangible recovery. The journey may have been tough, but the sense of accomplishment as you restore your home will be truly gratifying.

Flood Damage Repair and Restoration

Once your property is clean, disinfected, and deodorized, it's time to move into the next phase: 'Flood Damage Repair and Restoration'. This is the step where your house truly starts to feel like a home again. It can be an extensive process depending on the level of damage, but it's also where you can start to see significant progress.

Begin by identifying the repairs that need to be done. These could range from minor fixes like replacing broken windows or doors, to major ones like repairing structural damage to the walls or floors. Remember, for any major repairs, especially those affecting the structure of your property, it's always recommended to hire a professional to ensure safety and quality workmanship.

Restoration goes beyond just repairs - it's about bringing your property back to its pre-flood state or even making improvements. Consider this an opportunity to remodel or update certain parts of your property. Whether it's repainting walls, replacing flooring, or updating your kitchen, you have the chance to turn a challenging situation into an opportunity for renewal.

Once the major repairs and restoration work are underway, it's time to shift focus to your personal belongings. Throughout this cleanup and recovery process, there will have been many tough decisions about what to keep and what to discard.

In the next phase, 'Handling Personal Belongings', you'll be focusing on cleaning, restoring, and replacing these items. This step brings the personal touch back to your home, making it feel familiar and comfortable once again. It's a testament to your resilience, marking the nearing end of your flood recovery journey.

In the kitchen

  • Immerse glass, porcelain, china, plastic dinnerware and enamelware for 10 minutes in a disinfecting solution of 2 tablespoons of chlorine bleach per gallon of hot water. Air-dry dishes. Do not use a towel.
  • Disinfect silverware, metal utensils, and pots and pans by boiling in water for 10 minutes. Chlorine bleach should not be used in this case because it reacts with many metals and causes them to darken.
  • Cupboards and counters need to be cleaned and rinsed with a chlorine bleach solution before storing dishes.

Furniture and household items

  • Take furniture, rugs, bedding and clothing outside to dry as soon as possible. Use an air conditioner or dehumidifier to remove moisture or open at least two windows to ventilate with outdoor air. Use fans to circulate air in the house. If mold and mildew have already developed, brush off items outdoors to prevent scattering spores in the flooded house. Vacuum floors, ceilings and walls to remove mildew, then wash with disinfectant. Wear a two-strap protective mask to prevent breathing mold spores.
  • Mattresses should be thrown away.
  • Upholstered furniture soaks up contaminants from floodwaters and should be cleaned only by a professional.
  • Wood veneered furniture is usually not worth the cost and effort of repair.
    Solid wood furniture can usually be restored, unless damage is severe.
  • Toys and stuffed animals may have to be thrown away if they’ve been contaminated by floodwaters.
  • Photographs, books and important papers can be frozen and cleaned later. They should be dried carefully and slowly. Wash the mud off and store the articles in plastic bags and put them in a frost-free freezer to protect from mildew and further damage until you have time to thaw and clean them or take them to a professional.

Ceilings and walls

  • Wallboard acts like a sponge when wet. Remove wallboard, plaster and paneling to at least the flood level. If soaked by contaminated floodwater, it can be a permanent health hazard and should be removed. If most of the wallboard was soaked by clean rainwater, consider cutting a 4- to 12-inch-high section from the bottom and top of walls. This creates a “chimney effect” of air movement for faster drying. A reciprocating saw with a metal cutting blade works well, but use only the tip of the blade and watch out for pipes, duct work and wiring.
  • Plaster and paneling can often be saved, but air must be circulated in the wall cavities to dry the studs and sills.
  • The three kinds of insulation must be treated differently. Styrofoam might only need to be hosed off. Fiberglass mats should be thrown out if muddy but may be reused if dried thoroughly. Loose or blown-in cellulose should be replaced since it holds water for a long time and can lose its anti-fungal and fire retardant abilities.

Electrical system
The system must be shut off and repaired and inspected by an electrician before it can be turned back on. Wiring must be completely dried out- even behind walls. Switches, convenience outlets, light outlets, entrance panel, and junction boxes that have been under water may be filled with mud.

  • Heating and cooling systems and ducts
    Will need inspection and cleaning. Flood-soaked insulation should be replaced.
  • Appliances
    Appliances will get stains, odors, silt deposits, and gritty deposits and need to be serviced, cleaned and sanitized. Running equipment before it is properly cleaned could seriously damage it and/or shock you. Professional cleaning is recommended for electronics, TVs and radios, washing machines, dryers, dishwashers, and vacuum cleaners. The hard exterior can be hand cleaned. All metallic appliances that have been flooded should be properly grounded to prevent electric shock. Mud or dirt in a grounded outlet or adapter may prevent the grounding system from working, and you could be electrocuted.
  • Pump out the basement
    What to do when your house floods and you are stuck wondering how to cleanup concrete basement floor after a flood? If your basement is full or nearly full of water, pump out just 2 or 3 feet (0.91 m) of water each day. If you drain the basement too quickly, the pressure outside the walls will be greater than the pressure inside the walls. That may make the walls and floor crack and collapse. Flood damage cleanup is serious and should be dealt with professionals especially when experience mud flood.
  • Floors
    How to soak up water from floor? With wood sub-flooring, the floor covering (vinyl, linoleum, carpet) must be removed so the sub-flooring can dry thoroughly which may take several months. Open windows and doors to expose the boards to as much air as possible.
  • Carpeting
    What to do after a flood for carpets? Carpet cleaning after flood needs to be completed ASAP. Clean and dry carpets and rugs as quickly as possible. If sewage-contaminated floodwater covered your carpeting, discard it for health safety reasons. Also discard if the carpet was under water for 24 hours or more. To clean, drape carpets and rugs outdoors and hose them down. Work a disinfecting carpet cleaner into soiled spots with a broom. To discourage mildew and odors, rinse with a solution of 2 tablespoons bleach to 1 gallon water, but don’t use this solution on wool or nylon carpets. Dry the carpet and floor thoroughly before replacing the carpet. Padding is nearly impossible to clean so should be replaced. If the carpet can’t be removed, dry it as quickly as possible using a wet/dry vacuum and dehumidifier. Use a fan to circulate air above the carpet, and if possible, lift the carpet and ventilate with fans underneath.
  • Vinyl flooring and floor tile may need to be removed to allow drying of sub-floor.
  • Wood floors
    Flood damage cleanup for wooden floors should be dried gradually. Sudden drying could cause cracking or splitting. Some restoration companies can accelerate drying time by forcing air through the fluted underside of hardwood floorboards. Remove hardwood floor boards to prevent buckling. Remove a board every few feet to reduce buckling caused by swelling. Clean and dry wood before attempting repairs.

Roof damage and leaks

  • Defective flashing – House flooded from a storm? Flashing is the sheet metal used in waterproofing roof valleys, hips and the angle between a chimney and a roof. According to Durafoam Roofing Contractors in Phoenix, wet spots near a chimney or outside wall may mean the leak is caused by defective flashing, narrow flashing or loose mortar joints. Look for corroded, loose or displaced flashing on sloping roof valleys and at junctions of dormers and roof is the best water damage cleanup tips when your roof is the cause.
  • Clogged downspouts or eaves – Water flooding in old houses can cause havoc. Check for choked downspouts. Accumulated water or snow on the roof that may cause a leak. Ice accumulations on eaves sometimes form ridges, which cause melting snow to back up under the shingles.
  • Cracks and deterioration – Roofing (especially wood or composition shingles) usually deteriorates first on southern exposures. Check southern slopes for cracking or deterioration. Flood house repairs should be dealt with local water damage professionals.
  • Holes – Missing shingles or holes in the roofing may be causing wet spots. To find holes, check for a drip trail or spot of light coming through in the attic. Stick a nail, straw or wire through the hole to mark the spot on the outside.

Private sewage systems
Flooding of a private sewage system can be a hazardous situation for homeowners, according to Don of Helpers Disaster Restoration in Aspen, Colorado. It may lead to a back-up of sewage in the home, contaminated drinking water and lack of sanitation until the system is fixed. When flooding or saturated soil conditions persist, a private sewage system cannot function properly. Soil treatment systems for wastewater rely on aerobic (with oxygen) regions to reduce the amounts of chemicals and living organisms (viruses, bacteria and protozoa). When the soil is saturated or flooded, those hazardous materials can enter the groundwater and your drinking water supply.

Handling Personal Belongings

As the major repair and restoration works get underway, it's time to turn your attention to a task that hits closer to home: handling your personal belongings. This step is deeply personal and can evoke many emotions as you sift through items that hold sentimental value.

Start by sorting your belongings into categories: those that can be saved, those that need professional restoration, and unfortunately, those that need to be discarded. The general rule is that porous items that have been soaked are harder to salvage due to potential bacterial or mold growth. This includes items such as mattresses, carpets, and stuffed animals.

However, many items such as clothing, dishes, and some furniture can often be cleaned and restored. For clothing and other fabrics, washing with hot water and detergent followed by a full drying cycle can usually do the trick. Dishes can be cleaned and disinfected in a dishwasher.

For items of high monetary or sentimental value that have been damaged, professional restoration services are available. These include document restoration, electronics repair, and art restoration services.

Remember, it's not just about filling your house with things, it's about recreating a space that feels like home. It's a personal and individual process. Take your time and don't rush it.

Once you've handled your personal belongings, you're ready for the final phase of your post-flood journey: 'Moving Forward: Flood-Proofing Your Home'. This step is all about learning from experience and taking proactive steps to minimize damage from potential future floods. It's about not just recovering, but becoming more resilient, ensuring your home is ready to weather any storms that come its way in the future.

Flooded House Clean Up

  • According to industry experts, when flooding in your home or business occurs, evacuate wood and any upholstered furniture or plush toys that may become in-touch with floodwaters to avoid soaking and bacteria growth. To reduce mold development, dry out any overwhelmed areas or pieces of furniture inside for 48 hours. In the event that you have had flooding, you have to ensure that everything indoors is spotless. Dry your home or business and everything in it. Cleaning appropriately will expel perils from microscopic organisms and infections, and drying will keep biological mold from forming or expanding. When clearing out your storm cellar, home, or business:
    1. Discard wet materials that can’t be cleaned.
    2. For protection purposes, take photos of all the house flooding harmed property that you should discard.
    3. Wash blinds, apparel, and bedding with hot sudsy water. Blanch them at whatever point conceivable and afterward dry and iron them.
    4. Flush floor coverings and furniture with clean water, and cleanser and air-dry them.

Moving Forward: Flood-Proofing Your Home

In the final step of your flood recovery journey, 'Moving Forward: Flood-Proofing Your Home', you'll turn a tough experience into proactive resilience. Having lived through a flood, you now have first-hand understanding of your property's vulnerabilities. It's time to use that knowledge to safeguard your home against future floods.

Start by identifying areas of your home that were most susceptible to flood damage. For some, this might be a basement prone to flooding, for others, it could be a ground floor that's level with a rising water source. Once you've identified these risk areas, look into flood-proofing techniques such as installing water barriers, regrading your property to direct water away, or even raising your home on stilts if flooding is a frequent occurrence in your area.

For your interiors, consider replacing carpets with tiles or other waterproof flooring options, especially in high-risk areas. Use water-resistant materials for your walls and install "check valves" to prevent water from backing up into the drains of your home.

Remember to also consider your utilities and appliances. Raising electrical system components, installing sewage backflow valves, and moving valuable appliances to higher levels in your home can prevent significant damage during a flood.

And of course, a good flood insurance policy is crucial in protecting your home and finances. Ensure your coverage is sufficient and up-to-date.

As you take these steps to flood-proof your home, you're not only making a physical transformation but also a psychological one. You're turning vulnerability into strength, moving from recovery to resilience.

As we transition into the conclusion, remember, the journey to recovery may be tough, it may be long, but it's also filled with opportunities for growth, resilience, and renewal. And with every step, you're not just rebuilding a house, but a home. It's a testament to your strength and resilience, a beacon of hope that reminds us that we can weather the storms, emerge stronger, and build a future that's prepared for whatever comes.

Flood Cleanup Process & Recovery

In conclusion, recovering from a flood is undeniably a daunting task. The floodwaters may recede, but the journey of cleaning, repairing, and restoring often feels like an uphill battle. However, it's crucial to remember that this process is not just about the physical rebuilding of a property; it's also about the symbolic restoration of hope, resilience, and normalcy.

Through each step of the cleanup process, from ensuring safety first, documenting the damage, contacting your insurance, organizing a cleanup crew, to the initial property cleanup, building assessment, mold and mildew prevention, cleaning, disinfecting, deodorizing, repairing, and restoring, and finally handling personal belongings and flood-proofing your home, remember that progress may be slow, but every step forward is a step towards recovery.

The goal of this guide was not only to provide a roadmap for flood cleanup but also to remind you that you're not alone in this journey. Communities rally, neighbors lend a hand, and unexpected help often comes from the most surprising of places.

As we wrap up, remember the importance of transforming this experience into resilience. Use what you've learned through this process to better prepare and safeguard your home for the future. It's a testament to your strength and a beacon of hope, demonstrating that you can weather the storm, rise from the waters, and forge a future, not in fear of the next flood, but in preparedness for it.

With patience, perseverance, and a step-by-step approach, the aftermath of a flood can transition from a scene of despair to one of hope and renewal. Here's to strength, resilience, and the journey to recovery that lies ahead.

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